2024 BUICK ENCORE GX Recalls
Recall information provided by National Highway Traffic Safety Administration
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ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Running Sequence Number: 250183
Campaign Number: 23V744000
Make: BUICK
Model: ENCORE GX
Year: 2024
MFR Campaingn Number: A232424320
Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Manufacturer: General Motors, LLC
Begin Date of Manufacturing: N/A
End Date of Manufacturing: N/A
Vehicle, Equipment or Tire Report: V
Potential Number of Units Affected: 60154
Date Owner Notified: Dec 4, 2023
INFLUENCED_BY: MFR
Manufacturers of Recalled Vehicles: General Motors, LLC
Report Received Date: Nov 6, 2023
Record Creation Date: Nov 6, 2023
Regulation Part Number: N/A
Federal Motor Safety Standard Number: N/A
Summary: General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Consequence: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Component ID: 000126030005578165000001084
Manufacturer-Supplied Component Name: MODULE ASM-RDO & INFOTAINMENT CONT
Manufacturer-Supplied Component Description: Virtual Cockpit Unit Module (VCU)
Manufacturer-Supplied Component Part Number: 86519681
Do Not Drive: No
Park Outside: No